Felipe Itural
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LiuGong Latin America · Operations & services

Executive dashboards and operational KPIs

One view of performance, SLAs, costs and efficiency.

Context

Each department tracked its own numbers, with no shared standard for performance, SLAs or costs.

What was done

Executive dashboards in Power BI and Power Platform, consolidating data from across departments.

My role

Defined the indicators and built the dashboards with each department.

Outcome

  1. 01Data-driven decisions on standardised indicators.
  2. 02SLA and KPI tracking in one place.
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Let’s talk.

Open to Technology & Operations leadership roles in Brazil, the US and Europe, including relocation.

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